Cancellations & Policies

Cancellations by the Client

  • You have the right to cancel your booking at any time.
  • Please note that the booking fee is non-refundable and non-transferable as it covers administrative time spent on your booking.
  • Cancellations within the following timeframes are subject to additional charges:
    • 10 weeks of the wedding date: 50% of total costs.
    • 6 weeks of the wedding date: 75% of total costs.
    • 4 weeks of the wedding date: 100% of total costs.

Change of Date

  • If you need to reschedule due to an unforeseen circumstance or personal reasons:
    • Your booking can be transferred to a new date, subject to my availability.
    • Your booking fee will be retained to cover administrative time and loss of date costs, and a new booking fee will be charged.
    • Prices may be subject to adjustments for the new date.
  • Cancellations or date changes must be sent in email 

Cancellations by the Makeup Artist

  • If I am unable to fulfil your booking due to illness, injury, personal emergency, or unforeseen circumstances, I will do my best to get a replacement makeup artist
  • If a replacement makeup artist cannot be arranged, you will receive a full refund of your booking fee or wedding fee
  • I reserve the right to cancel a booking under the following conditions:
    • Payment is not received.
    • Incorrect information is provided by the client.
    • The booking fee is not paid to secure the date.
    • Contact cannot be established with the client.

Changes to Services and Pricing

  • All prices and services are subject to change without notice.
  • I reserve the right to modify or discontinue services, as well as to cancel offers or rates at any time unless previously agreed upon via email with the client.

Changes to Services and Pricing

  • All prices and services are subject to change without notice.
  • I reserve the right to modify or discontinue services, as well as to cancel offers or rates at any time unless previously agreed upon via email with the client.

Client Responsibilities

  • It is your responsibility to let me know of any issues that might impact the use of skincare or makeup products. This includes:
    • Allergies, sensitivities, or medical conditions.
    • Any active infection such as a cold sore or conjunctivitis etc
  • I reserve the right to refuse service if these issues are not disclosed.
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